Senator Tom Killion (R – Chester and Delaware) today announced the anticipated reopening of his district offices in West Goshen and Brookhaven on Friday, June 5th. The reopenings coincide with the region’s move to the Yellow Phase in Pennsylvania’s re-emergence from the COVID-19 emergency.
“Since March 13th my staff has worked remotely, responding to more than 4,900 constituent contacts,” said Killion. “This is a crisis of previously unimaginable proportions, and I’m grateful that my staff and I could provide information and answer questions throughout the emergency.”
Killion’s office assisted several hundred individuals with questions regarding unemployment benefits, and nearly 40 inquiries were received regarding assistance for small businesses. The web portal and phone systems of the state’s traditional Unemployment Compensation and new Pandemic Unemployment Assistance systems were overwhelmed and crashed on multiple occasions, and many individuals still have not received benefits leading to an increased volume of constituent calls to legislative offices.
Killion also hosted two telephone townhall events focused on the pandemic. Joined by medical, public health, unemployment compensation and other experts, more than 7,700 individuals participated in the events. Additionally, Killion’s social media posts were viewed more than 900,000 times since the imposition of the first COVID-19 restrictions.
Restrictions will still be in place, Killion noted. Neither local office will be open for walk-ins, appointments or meetings. Staff will be on hand to answer phone calls and emails regarding state government related questions. This move is in accordance with the Pennsylvania Senate’s recommendations relating to reopening district offices during the Yellow Phase of the Governor’s Plan to Reopen PA.
Staff will be strictly adhering to CDC and Department of Health guidelines regarding cleaning, social distancing and wearing masks. Killion stated that this move is to ensure that his office is as responsive as possible to constituent inquiries as Pennsylvanians continues to grapple with the repercussions of the COVID-19 pandemic and the lengthy shutdown it has caused.
Killion’s West Goshen office is located at 780 E. Market Street, Suite 120 and may be reached by phone at 610-436-3320 while his Brookhaven office is located at 4110 Edgmont Avenue and can be reached at 610-447-3163. The offices will be open from 9:00am to 4:30pm Monday through Friday. Constituents can also submit inquiries and register their opinions at senatorkillion.com.
“The last two months are without comparison in my time in government,” said Killion, a former congressional staffer and Delaware County Council Member. “Responding to and assisting constituents is what I was elected to do. I’m confident my staff and I can safely resume doing so from our district offices on June 5th.”